This Privacy Policy applies to CoolReels, operated by Ivan Developer ("we", "us", or "our"). We respect your privacy and are committed to protecting your personal information in accordance with applicable laws and reasonable security standards.
When you use CoolReels, we may collect technical and device-related information, including:
This information helps us maintain app stability, detect abuse, diagnose errors, improve compatibility, and ensure security.
CoolReels may use device-based login, account identifiers, access tokens, and related authentication data to create or recognize your account, keep you signed in, and restore access when a token expires.
To provide core content services, we may process information such as:
If you purchase subscriptions, coin packages, or paid episode access, we may process product details, order identifiers, subscription status, transaction status, platform receipt verification results, and other information necessary to complete and manage your order.
We do not directly store your full bank card number or payment password. Payments are generally processed by Apple App Store, Google Play, or other authorized payment providers.
If you submit feedback or contact us, we may collect information you voluntarily provide, such as your name, email address, and the content of your message, so that we can assist you and improve our services.
To support content links, campaign entry paths, and deferred deep linking, we may process parameters contained in app links, page paths, drama IDs, episode IDs, attribution fields, and related technical information necessary to complete routing, anti-duplication checks, and campaign analytics.
To support deep-link recognition after a user copies a supported app link, CoolReels may read clipboard content when the app returns to the foreground for the sole purpose of identifying a valid CoolReels link and triggering the intended navigation flow.
We use collected information to:
Depending on your device and operating system, CoolReels may request access to certain capabilities, including:
If you choose not to grant optional permissions, some features may not work as intended.
We do not sell your personal information. We may share limited information when necessary with:
We require recipients to use information only as needed and to apply appropriate protection measures.
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law, regulation, legal process, accounting rules, or legitimate dispute resolution needs.
We take reasonable administrative, technical, and organizational steps to protect your information, including access controls, system monitoring, encrypted transmission where appropriate, and security review processes. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Subject to applicable law, you may have the right to:
You may also manage certain permissions directly in your device settings.
CoolReels is not intended for children who are not permitted to use such services under applicable law without parental or guardian involvement. If you are under the age required in your jurisdiction, please use the service only with the involvement of a parent or legal guardian. If we learn that personal information has been collected inappropriately, we will take reasonable steps to delete it.
Depending on our technical setup, your information may be processed or stored in jurisdictions different from your location. Where required, we will take reasonable steps to ensure that such processing is subject to appropriate safeguards.
We may update this Privacy Policy from time to time to reflect service changes, legal requirements, or operational needs. The updated version will be posted through our app, website, or other reasonable channels. Continued use of CoolReels after the updated Policy becomes effective means you accept the revised terms.